Privacy Policy

Last updated: September 2026. This policy describes how HiveMind Productions (“we,” “us”) handles information when you use HiveMindMusic.Shop.

What this covers

This policy applies to visitors who browse the site or contact us to book recording, mixing, mastering, or full production sessions. It does not cover third-party sites linked from our pages.

Information we collect

You provide: contact details when you reach out or book a session (for example name, email, inquiry type, and message), and any information needed to schedule or fulfill your session.

Automatically: basic technical data such as device/browser type, general location from IP, and pages viewed, to keep the site secure and understand usage.

How we use information

  • Respond to booking inquiries and schedule sessions.
  • Send transactional messages (confirmations, session details, important notices).
  • Prevent fraud, abuse, and technical issues.
  • Improve the site and comply with legal obligations.

Payments

If payment is collected for a session, it may be processed by third-party providers. Those providers collect and process payment information under their own privacy policies. We do not store full payment card numbers on our servers.

Cookies and similar technologies

We may use cookies or local storage for essential site function, preferences, and analytics. You can control cookies through your browser settings; some features may not work if cookies are disabled.

Sharing

We share information only as needed: with email or payment vendors, professional advisers when required, or when required by law. We do not sell your personal information.

Retention

We keep information as long as needed to provide the service, meet legal and tax requirements, and resolve disputes—typically for the life of your relationship plus a reasonable period afterward.

Your choices

Depending on where you live, you may have rights to access, correct, delete, or export certain data, or to object to some processing. Contact us using the details below and we will respond within a reasonable time.

Children

Our services are not directed at children under 13 (or the age required in your region). We do not knowingly collect personal information from children.

Changes

We may update this policy from time to time. The “Last updated” date will change when we do; continued use of the site after changes means you accept the updated policy.

Contact

Questions about this policy: use our contact form, or reach us at the business email you provide for HiveMind Productions customer inquiries.